Book a call

Fill out the form and we will call you back as soon as possible

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

GPSR fields on products

Guide to implement GPSR fields (manufacturer and safety profile) on products according to EU regulations.

Reading time: approx. {eight} minutes

As of December 13, 2024, the EU General Product Safety Regulation (GPSR) makes it mandatory to provide certain products with safety information. In Shoporama, this is handled via manufacturers and safety profiles that you assign to your products.

1. Create a manufacturer

  1. Go to Products → Manufacturers
  2. Click Create manufacturer
  3. Fill in name, address, email and website if applicable
  4. If the manufacturer is outside the EU, check "Manufacturer is outside the EU" and fill in the EU representative's contact details (name, address, email)
  5. Click Save

2. Create a security profile (optional)

A safety profile is used to attach safety documentation, CE markings or similar images to your products.

  1. Go to Products → Security profiles
  2. Click Create security profile
  3. Give the profile a name (e.g. "CE marking" or "Safety documentation")
  4. Upload relevant images (e.g. CE mark, safety data sheets)
  5. Click Save

Tip to use

You can reuse the same safety profile on multiple products. If you have many products with the same certifications, you only need to create the profile once.

3. Associate to a product

  1. Go to Products and click Edit on the product
  2. Under General, you will find the Manufacturer and Security profile dropdown fields
  3. Select the relevant manufacturer and security profile if applicable
  4. Click Save

You can also create a new manufacturer directly from the product editor via the button next to the dropdown field.

4. View in the webshop

When a manufacturer and/or security profile is associated with a product, the information is automatically displayed on the product page in a "Product security" section. Displayed here are:

  • Manufacturer name, address, email and website
  • EU representative (if the manufacturer is outside the EU)
  • Safety profile images (e.g. CE marks)

Import via CSV

You can also associate manufacturers via CSV import. Use the manufacturer_name column in your import file. If the manufacturer does not already exist, it will be created automatically.

REST API

Manufacturers can also be managed via the REST API:

  • GET /REST/manufacturer - List all manufacturers
  • POST /REST/manufacturer - Create new manufacturer
  • PUT /REST/manufacturer/{id} - Update manufacturer

On products, you can set the manufacturer_id and safety_profile_id via the product API. See the REST API documentation for details.

Do you need help? Contact us at support@shoporama.dk.